IT Support

Good IT Support should bring costs under control and improve business performance.  We help management deliver key objectives in an ever-changing landscape.

With Why Settle Technology you will get an outsourced Chief Information Officer, who is there to give your business a competitive advantage, create a roadmap for you and to take some of the risk out of IT.  You also get an outsourced IT Manager, there to keep you aligned to best practice, speak with your staff and to reduce support incidents. 

The Support Desk is the most reactive part of the business.  We analyse support tickets and do what we can to design-out repeat incidents, both within a client and across our base.  When we work closely with our clients, support incidents drop, user performance improves and we get to spend more time with our clients on business improvement.

When your users login they need to be productive and for that to happen, your network needs to run smoothly. This is our business.
 Around all of this, we need layers of security, strong processes and educated users.